Shipping policy

Shipping Policy

Thank you for shopping with Full Tilt Heavy Diesel! We strive to provide you with the best shipping experience possible. Below is an overview of our shipping policy:

Processing Time:

Orders are processed within 2-8 business days (Monday - Friday, excluding holidays) from the time of purchase.

Orders placed on weekends or holidays will be processed on the next business day or within 2-8 business days.

Shipping Rates & Delivery Times:

Shipping rates and delivery times depend on your location and the shipping method selected during checkout.

Estimated delivery times are as follows:

Standard Shipping: 2-10 business days (Aus Post).

Order Tracking:

Once your order has been Fulfilled, you will receive a tracking number via email to track your package.

Please allow 24-48 hours for the tracking information to be updated.

Shipping Restrictions:

We currently ship within Australia, If your location is not listed, please contact us at fulltiltheavydiesel@gmail.com for further assistance.

Some products may have shipping restrictions depending on their size, weight, or destination.

Lost or Damaged Items:

We are not responsible for lost or damaged packages once they leave our warehouse. However, if you experience any issues with your shipment, please contact us at and we fulltiltheavydiesel@gmail.com, will do our best to assist you.

For items damaged during shipping, please report it within 3 days of receiving the order. We may require photos of the damaged product and packaging to process a claim.

Returns & Exchanges:

For more information on returns and exchanges, please contact us at fulltiltheavydiesel@gmail.com

Shipping Address:

Please ensure that the shipping address you provide is correct. We are not responsible for delays or lost packages due to incorrect address information.

Customer Service:

If you have any questions or concerns about shipping, please reach out to our customer service team at fulltiltheavydiesel@gmail.com, We are happy to assist!